Q 3. The medication I ordered online looks different from what I am used to, why is this?

This can and will happen when you order drugs online from different countries, especially when you order generic drugs that can be manufactured by several different manufacturers. Because any company can manufacture a generic drug, each company will use exactly the same active ingredients, but the creation process may differ and, therefore, the shape, color and size of the tablets or capsules may differ slightly for distinguish them from their competitors. This in no way affects the effectiveness of medications. All medications listed / supplied by us are chosen after a rigorous audit process.