RxGenericMedicines (RGM) has a 100% satisfaction guarantee.

If for any reason, your order does not appear or is damaged in transit, we will send you another package or send you a full refund according to your request. However, if you received a partial order, we will issue a full refund and then we will charge your credit card again for the remaining balance (so you will be fully reimbursed and then charged only for the products you received).

We will ask you to schedule 30 working days from the day the order was shipped. If after those 30 days, you have not received the package or if you received any notification that your package was on hold or returned to the sender, send us a ticket (Refund Section) and we will handle your request immediately.

Please note: if you have any questions regarding your transaction, contact us by sending us an email (or a ticket from the Support Section) or call us at + 1800-760-4601.