Related to Order Status

When an order has this status, it means that your order has not been approved. You can contact us to complete the transaction process or you can just ignore the order if you want to cancel the same.

When an order is in this status, it means that the order has been delivered to our pharmacist and after examining the details of the order, the order will be sent to our shipping service.

Your order may be blocked for one of the following reasons:

  1. One of the products is out of stock.
  2. A copy of the order has not been received.
  3. You have made a request to add or remove products from your order.
  4. Any other problem.

If you ever see your order on this status, call us or send Click for Mail to fix the problem

Your order has this status because your payment initially failed during your order. You must try again or if you have a VISA card, you can order by phone at our toll-free number: 1 800 760-4601.

All our transactions are made on a secure page and the card details would be destroyed after the completion of the transaction.

Your order has this status because you have chosen to pay by check / money order or bank transfer. Your order will be shipped upon receipt of payment for your order.